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1994-01-05
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DOCUMENT:Q109082 04-JAN-1994 [W_NT]
TITLE :Using AccuLogic IDE Controllers with Windows NT
PRODUCT :Windows NT
PROD/VER:3.10
OPER/SYS:WINDOWS
KEYWORDS:
--------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows NT operating system version 3.1
- Microsoft Windows NT Advanced Server version 3.1
--------------------------------------------------------------------------
SYMPTOMS
========
Windows NT may hang on disk 9 during Setup when an AccuLogic IDE controller
is installed and the ROM BIOS on this controller is enabled.
If you install from a CD-ROM, an Unexpected DOS Error 11 may occur within
Windows NT when it accesses the floppy disk drive. This error message has
been seen while installing the Windows NT Service Pack 1.
CAUSE
=====
This problem occurs when the AccuLogic IDE controller is configured with
the ROM BIOS enabled. The On-Board BIOS is typically used for IDE drive
types not directly supported by the systems ROM BIOS (that is, the
AccuLogic ROM BIOS is enabled).
RESOLUTION
==========
If your computers BIOS supports an IDE drive type that is similar to your
IDE hard drives actual or logical characteristics, it may be possible to
disable the AccuLogic ROM BIOS and use your computers ROM BIOS to support
the drive. This would allow setup from floppy to run successfully and will
avoid the Unexpected DOS Error.
For additional information on configuring the AccuLogic controller to work
in Windows NT, contact AccuLogic Technical Support at (714) 454-2441.
The AccuLogic IDE Controller is manufactured by AccuLogic, a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding this products' performance or reliability.
Additional reference words: 3.10
KBCategory:
KBSubCategory: hrdwr
=============================================================================
THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.
Copyright Microsoft Corporation 1994.